Red Canary incident

Detection delayed

Minor Resolved View vendor source →

Red Canary experienced a minor incident on October 7, 2024 affecting Detections, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 08:31 PM UTC
Resolved
Oct 07, 2024, 10:54 PM UTC
Duration
2h 22m
Detected by Pingoru
Oct 07, 2024, 08:31 PM UTC

Affected components

Detections

Update timeline

  1. investigating Oct 07, 2024, 08:31 PM UTC

    We are currently experiencing processing delays, which may cause late detection notifications for some customers. We will provide updates as more information becomes available.

  2. identified Oct 07, 2024, 09:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2024, 09:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2024, 10:54 PM UTC

    This incident has been resolved.