Red Canary incident

Ingestion Delays for JAMF Telemetry

Minor Resolved View vendor source →

Red Canary experienced a minor incident on October 30, 2024 affecting Detections, lasting 15h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 07:32 PM UTC
Resolved
Oct 31, 2024, 11:04 AM UTC
Duration
15h 31m
Detected by Pingoru
Oct 30, 2024, 07:32 PM UTC

Affected components

Detections

Update timeline

  1. identified Oct 30, 2024, 07:32 PM UTC

    We are currently monitoring an operational incident with Jamf (https://status.jamf.com/) that is impacting our ability to ingest telemetry for Jamf customers. Detection for these customers may be delayed until the issue is resolved. This incident will be updated as additional information becomes available from Jamf.

  2. resolved Oct 31, 2024, 11:04 AM UTC

    We have confirmed that we are now ingesting telemetry from JAMF.