Red Canary incident

Delayed SentinelOne Telemetry Ingestion

Minor Resolved View vendor source →

Red Canary experienced a minor incident on April 6, 2025 affecting SentinelOne and SentinelOne, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2025, 04:09 PM UTC
Resolved
Apr 06, 2025, 05:59 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 06, 2025, 04:09 PM UTC

Affected components

SentinelOneSentinelOne

Update timeline

  1. identified Apr 06, 2025, 04:09 PM UTC

    We are currently monitoring a SentinelOne maintenance window which is impacting our ability to ingest telemetry for SentinelOne customers. Detection for these customers may be delayed until maintenance is complete.

  2. identified Apr 06, 2025, 04:10 PM UTC

    We are currently monitoring a SentinelOne maintenance window which is impacting our ability to ingest telemetry for SentinelOne customers. Detection for these customers may be delayed until maintenance is complete.

  3. resolved Apr 06, 2025, 05:59 PM UTC

    SentinelOne’s maintenance window is complete. We are ingesting telemetry from SentinelOne customers.