Red Canary incident

Security Data Lake Ingestion Degradation

Minor Resolved View vendor source →

Red Canary experienced a minor incident on April 21, 2025 affecting Web Portal and Ingestion and 1 more component, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 01:53 PM UTC
Resolved
Apr 21, 2025, 09:27 PM UTC
Duration
7h 34m
Detected by Pingoru
Apr 21, 2025, 01:53 PM UTC

Affected components

Web PortalIngestionSearch

Update timeline

  1. investigating Apr 21, 2025, 01:53 PM UTC

    We are currently investigating an issue impacting data ingestion into the Security Data Lake. There is no indication of data loss at this time. Searches will only return data ingested prior to 7 AM MT on 4/21/2025.

  2. investigating Apr 21, 2025, 02:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 21, 2025, 04:01 PM UTC

    We have resolved the issue impacting data ingestion into the Security Data Lake. Data is being ingested as expected. Searches will only return data ingested prior to 7 AM MT on 4/21/2025.

  4. resolved Apr 21, 2025, 09:27 PM UTC

    This incident has been resolved.