Red Canary incident

Ingestion Delays for SentinelOne

Major Resolved View vendor source →

Red Canary experienced a major incident on May 29, 2025 affecting Detections and SentinelOne, lasting 23h 48m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 03:07 PM UTC
Resolved
May 30, 2025, 02:55 PM UTC
Duration
23h 48m
Detected by Pingoru
May 29, 2025, 03:07 PM UTC

Affected components

DetectionsSentinelOne

Update timeline

  1. monitoring May 29, 2025, 03:07 PM UTC

    We are monitoring a potential SentinelOne outage that is impacting telemetry ingestion for SentinelOne customers. Detections may be delayed until the issue is resolved.

  2. monitoring May 29, 2025, 09:04 PM UTC

    We are monitoring delayed data from the earlier SentinelOne outage. Detections may be delayed until the issue is resolved.

  3. resolved May 30, 2025, 02:55 PM UTC

    This incident has been resolved.