Red Canary incident

Investigating issues with VMware Carbon Black Cloud

Notice Resolved View vendor source →

Red Canary experienced a notice incident on June 3, 2025, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 07:16 PM UTC
Resolved
Jun 06, 2025, 04:16 PM UTC
Duration
2d 20h
Detected by Pingoru
Jun 03, 2025, 07:16 PM UTC

Update timeline

  1. investigating Jun 03, 2025, 07:16 PM UTC

    We are investigating authentication issues with VMware Carbon Black (hosted by VMware Carbon Black). We have notified the VMware Carbon Black production engineering team and are working with them to ensure they resolve the issue promptly. Active Remediation response actions may be delayed.

  2. investigating Jun 05, 2025, 08:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 06, 2025, 04:16 PM UTC

    This incident has been resolved.