Red Canary incident

Investigating issues with VMware Carbon Black Cloud

Notice Resolved View vendor source →

Red Canary experienced a notice incident on June 6, 2025, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 04:53 PM UTC
Resolved
Jun 10, 2025, 06:10 PM UTC
Duration
4d 1h
Detected by Pingoru
Jun 06, 2025, 04:53 PM UTC

Update timeline

  1. investigating Jun 06, 2025, 04:53 PM UTC

    We are investigating authentication issues with VMware Carbon Black (hosted by VMware Carbon Black). We have notified the VMware Carbon Black production engineering team and are working with them to ensure they resolve the issue promptly. Active Remediation response actions may be delayed.

  2. monitoring Jun 10, 2025, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2025, 06:10 PM UTC

    This incident has been resolved.