Red Canary incident

Investigating issues with Google Cloud Platform and Palo Alto Cortex

Minor Resolved View vendor source →

Red Canary experienced a minor incident on June 12, 2025 affecting Google Cloud Platform and Palo Alto Networks Cortex XDR, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 08:10 PM UTC
Resolved
Jun 12, 2025, 11:43 PM UTC
Duration
3h 32m
Detected by Pingoru
Jun 12, 2025, 08:10 PM UTC

Affected components

Google Cloud PlatformPalo Alto Networks Cortex XDR

Update timeline

  1. investigating Jun 12, 2025, 08:10 PM UTC

    We are investigating delayed data from Palo Alto Cortex and Google Cloud Platform that may result in delayed detections until these issues are resolved. Additional status may be obtained from our partner's status pages: Palo Alto Cortex: https://rootly.com/external-status-pages/palo-alto-networks Google Cloud Platform: https://status.cloud.google.com/

  2. investigating Jun 12, 2025, 08:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2025, 10:52 PM UTC

    The Google Cloud Platform has recovered. We are continuing to monitor delayed data from Palo Alto Cortex that may result in delayed detections. Additional status may be obtained from our partner's status pages: Palo Alto Cortex: https://rootly.com/external-status-pages/palo-alto-networks Google Cloud Platform: https://status.cloud.google.com/

  4. resolved Jun 12, 2025, 11:43 PM UTC

    This incident has been resolved.