Recruitee incident

Incomplete candidate data due to data processing

Major Resolved View vendor source →

Recruitee experienced a major incident on September 24, 2024 affecting Recruitee API, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 08:30 AM UTC
Resolved
Sep 24, 2024, 10:33 AM UTC
Duration
2h 2m
Detected by Pingoru
Sep 24, 2024, 08:30 AM UTC

Affected components

Recruitee API

Update timeline

  1. investigating Sep 24, 2024, 08:30 AM UTC

    We're currently experiencing delays in our data processing, which may impact the accuracy of data displayed in the candidates' list, listing incomplete data for some customers. Please note that no data has been lost. It is taking longer to process. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

  2. identified Sep 24, 2024, 10:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2024, 10:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2024, 10:33 AM UTC

    This incident has been resolved.