Recruitee incident

Delayed email delivery to Gmail recipients

Minor Resolved View vendor source →

Recruitee experienced a minor incident on May 19, 2026 affecting Recruitee Mail Connector, lasting 19h 36m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 03:04 PM UTC
Resolved
May 20, 2026, 10:40 AM UTC
Duration
19h 36m
Detected by Pingoru
May 19, 2026, 03:04 PM UTC

Affected components

Recruitee Mail Connector

Update timeline

  1. investigating May 19, 2026, 03:04 PM UTC

    We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.

  2. identified May 19, 2026, 03:28 PM UTC

    We identified an issue affecting email delivery to some Gmail recipients. A recent update to our email sending configuration resulted in temporary rate limiting by Gmail for messages sent from our domain. We are actively working with our email provider to restore normal delivery performance and gradually rebuild sender reputation. Emails are continuing to retry automatically, and while some messages may experience delays, most are expected to be delivered successfully.

  3. resolved May 20, 2026, 10:40 AM UTC

    This incident has been resolved.