Recruitee experienced a critical incident on July 8, 2025, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 08, 2025, 12:12 PM UTC
We’re currently experiencing an issue with our email service. At the moment, Tellent employees are unable to send and receive emails at the @tellent.com domain. Our team is actively investigating the problem and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.
- investigating Jul 08, 2025, 12:16 PM UTC
We are continuing to investigate this issue.
- investigating Jul 08, 2025, 05:36 PM UTC
The issue has been escalated to the email provider, and we're actively collaborating with their support team to help resolve the ongoing disruption to our email service. Tellent employees are still unable to send and receive emails at the @tellent.com domain. While the root cause lies within the external email infrastructure, we’re closely monitoring the situation and doing everything we can on our end. Thank you for your continued patience — we’ll provide more updates as they become available.
- monitoring Jul 09, 2025, 02:50 PM UTC
We're back; the Tellent company email service is operational, and we are monitoring it.
- resolved Jul 10, 2025, 02:12 PM UTC
This incident has been resolved.