Recruitee had 21 outages in the last 2 years totaling 331h 59m of downtime — averaging 0.9 incidents per month.
There were 21 Recruitee outages since September 24, 2024 totaling 331h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified the cause of the SSO login failures affecting our Javelo users. The source of the issue is identified and a fix is being prepared.
This incident has been resolved.
Emails sent to Outlook.com and Microsoft 365 mailboxes may be delayed or not delivered. This is due to an ongoing outage on Microsoft's side affecting mail delivery to their servers. Other mailbox providers are unaffected.
This incident has been resolved.
The Tellent HR API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.
We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.
We identified an issue affecting email delivery to some Gmail recipients. A recent update to our email sending configuration resulted in temporary rate limiting by Gmail for messages sent from our domain. We are actively working with our email provider to restore normal delivery performance and gradually rebuild sender reputation. Emails are continuing to retry automatically, and while some messages may experience delays, most are expected to be delivered successfully.
This incident has been resolved.
The Recruitee is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
This incident has been resolved.
Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We're currently noticing an increased number of errors within our Recruitee services. This might affect your usage of our system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Tellent services are currently experiencing loading issues, which may be causing pages not to load, to be unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing an increased number of candidate CV parsing issues.
The issue is caused by outage on third-party CV parsing provider side
Third-party CV parsing provider has fixed the issue on his side. We are processing queued CVs. You may experience some delays in parsing candidate CVs.
This incident has been resolved.
We're currently noticing an increased number of errors within our Careers API and WhatsApp Hiring services. This is affecting a very small amount of customers but still can have impact on your system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
This incident has been resolved.
The Manage platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The Recruitee platform is currently experiencing loading issues, which may be causing pages not to load, unresponsive, or to show connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We’re currently experiencing an issue with our email service. At the moment, Tellent employees are unable to send and receive emails at the @tellent.com domain. Our team is actively investigating the problem and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.
We are continuing to investigate this issue.
The issue has been escalated to the email provider, and we're actively collaborating with their support team to help resolve the ongoing disruption to our email service. Tellent employees are still unable to send and receive emails at the @tellent.com domain. While the root cause lies within the external email infrastructure, we’re closely monitoring the situation and doing everything we can on our end. Thank you for your continued patience — we’ll provide more updates as they become available.
We're back; the Tellent company email service is operational, and we are monitoring it.
This incident has been resolved.
The Integrations services are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The Recruitee platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The Recruitee is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We identified partial outage on one of our Business Intelligence instances and working closely with the provider to resolve the issue as soon as possible.
We have restored the instance from the latest backup due to a hardware issue that caused corruption. Any missing data has been successfully resynced. The system is now fully operational.
We are currently experiencing issues with our marketing site provider. Some users might experience issues loading https://recruitee.com website. In order to access our application, please navigate directly to https://app.recruitee.com
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have spotted memory pressure on careers analytics service. Fix has been applied.
Careers analytics is back to its operational state after the fix
We're currently experiencing delays in our data processing, which may impact the accuracy of data displayed in the candidates' list, listing incomplete data for some customers. Please note that no data has been lost. It is taking longer to process. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.