Recorded Future incident
Degraded Performance - Course Platform Availability
Recorded Future experienced a critical incident on August 6, 2025 affecting Recorded Future University, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2025, 02:55 PM UTC
We are currently investigating this issue.
- identified Aug 06, 2025, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 06, 2025, 04:45 PM UTC
Dear Customer, We are currently experiencing a service disruption pertaining to the Recorded Future University training platform, which may result in errors trying to log in to https://university.recordedfuture.com/ . We are currently working with our vendor to resolve this problem as soon as possible. Please note that access to the Recorded Future application platform (https://recordedfuture.com/live) is unaffected, and our support site (https://support.recordedfuture.com/hc/en-us) is still available for additional training content. We will follow up when the system performance returns to normal, but please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
- resolved Aug 06, 2025, 05:44 PM UTC
Dear Customer, Access to the Recorded Future University training platform is now restored, and the incident is now considered resolved. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations