Recorded Future experienced a notice incident on August 14, 2025 affecting User Interface and API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Aug 14, 2025, 01:46 PM UTC
Dear Customer, We have resolved a service disruption with the Recorded Future Application and APIs. The disruption occurred between 20:45-21:00 UTC on Wednesday August 13, 2025. Please contact our support team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- postmortem Aug 21, 2025, 08:38 PM UTC
* **Issue:** * .At 20:45 UTC on August 13th, our automated monitoring system alerted our team to an issue with the Recorded Future Portal and APIs. * **Cause:** * . A configuration change was made containing an incorrect parameter and deployed. * **Remediation / Path Forward:** * The configuration was corrected and deployed at approximately 20:55 UTC, with full recovery confirmed by 21:03 UTC. Going forward, we are adding tests to ensure this type of change is flagged more prominently prior to deployment. .