Recorded Future experienced a major incident on November 17, 2021 affecting User Interface and API, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPI
Update timeline
- identified Nov 17, 2021, 09:27 AM UTC
Dear Client, Users may be experiencing an issue accessing Recorded Future services including the portal and API. Our engineers are currently working to resolve this problem and our current ETA is 30 minutes. We will follow up when the system performance returns to normal, but please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
- monitoring Nov 17, 2021, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 17, 2021, 10:21 AM UTC
This incident has been resolved.