Recorded Future experienced a major incident on March 28, 2022 affecting User Interface and API, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 28, 2022, 02:08 PM UTC
Dear Client, We are currently seeing slow response times and intermittent outages in the UI and API. Our engineers are working to resolve this problem as quickly as possible. We will follow up when the system is back to normal, but please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
- investigating Mar 28, 2022, 02:16 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 28, 2022, 03:21 PM UTC
Dear Client, The issue causing slow UI and API response times is resolved. We will continue to monitor the situation. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
- resolved Mar 28, 2022, 04:42 PM UTC
Dear Client, The issue causing slow UI and API response times is now fully resolved. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations