Recorded Future incident
Recorded Future Portal and API Disruption
Recorded Future experienced a critical incident on October 27, 2022 affecting User Interface and API, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 27, 2022, 08:18 AM UTC
Dear Client, We are currently experiencing access issues with Recorded Future Platform which results in errors and intermittent outages. We are currently working to resolve this problem as soon as possible. We will follow up when the system performance returns to normal, but please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
- identified Oct 27, 2022, 08:18 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 27, 2022, 08:39 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 27, 2022, 09:15 AM UTC
Dear Client, We are happy to report that all systems have returned to normal operations. Please reach out to [email protected] if you have any questions. Regards, Recorded Future Platform Operations