Recorded Future experienced a critical incident on December 10, 2023 affecting Sandbox, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Sandbox
Update timeline
- investigating Dec 10, 2023, 05:16 AM UTC
Dear Clients, We are currently experiencing an outage with both our Recorded Future Sandbox and our Private Triage Hatching Sandbox. The outage is currently being investigated. We will continue to provide updates. Please contact our Support Team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- investigating Dec 10, 2023, 07:35 AM UTC
Dear Client, We are happy to report that the Sandbox has returned to normal operations. Please reach out to [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- resolved Dec 10, 2023, 07:38 AM UTC
This incident has been resolved.