Recorded Future incident
Image-based Logo Detection Service Disruption
Recorded Future experienced a notice incident on December 22, 2023 affecting Alerts, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 22, 2023, 02:42 PM UTC
Dear Client, We are currently experiencing an outage impacting Alerts using Image-based Logo Detection. The Alerts are not triggering at this time but are expected to be backfilled once the service is restored. The incident is currently being investigated. We will continue to provide updates. Please contact our Support Team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- resolved Dec 22, 2023, 04:39 PM UTC
Dear Client, The Image-based Logo Detection has been restored, and the backlog has cleared. Alerts have resumed normal operations at this time. Please reach out to [email protected] if you have any questions. Regards, Recorded Future Platform Operations