Recorded Future incident

Collective Insights - Collection & Processing

Recorded Future experienced a minor incident on February 13, 2024 affecting Collection and Processing, lasting 7d 10h. The incident has been resolved; the full update timeline is below.

Started: Feb 13, 2024, 10:33 PM UTC
Resolved: Feb 21, 2024, 09:21 AM UTC
Duration: 7d 10h
Detected by Pingoru: Feb 13, 2024, 10:33 PM UTC

Affected components

Collection and Processing

Update timeline

investigating Feb 13, 2024, 10:33 PM UTC

Dear Client, We are currently experiencing a service disruption with the collection and processing of Recorded Future Collective Insights. Our team is actively looking into this with high priority. We will continue to provide updates as they become available. Please contact our support team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
identified Feb 20, 2024, 09:23 PM UTC

The issue has been identified and a fix is being implemented.
identified Feb 21, 2024, 09:20 AM UTC

We are continuing to work on a fix for this issue.
resolved Feb 21, 2024, 09:21 AM UTC

This incident has been resolved.