Recorded Future experienced a critical incident on March 21, 2024 affecting Sandbox, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 21, 2024, 04:23 AM UTC
Dear Clients, We are currently experiencing an outage with both our Enterprise and Private Sandbox instances. The outage is currently being investigated. We will continue to provide updates. Please contact our Support Team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- identified Mar 21, 2024, 04:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 21, 2024, 06:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2024, 06:31 AM UTC
Dear Client, We are happy to report that the Sandbox has returned to normal operations. Please reach out to [email protected] if you have any questions. Regards, Recorded Future Platform Operations