Recorded Future incident
X (formerly Twitter) Collection Outage
Recorded Future experienced a notice incident on August 3, 2024 affecting Collection and Processing, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 03, 2024, 08:29 PM UTC
Dear Client, We are currently experiencing a delay in our X (Twitter) collection, and this issue is expected to be resolved by 8 PM EST. We will continue to provide updates. Please contact our Support Team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- monitoring Aug 04, 2024, 12:50 AM UTC
Dear Client, Collections for X (formerly Twitter) have resumed, but we are working to restore the backfill of references at this time. We will continue to provide updates. Please contact our Support Team at [email protected] if you have any questions. Regards, Recorded Future Platform Operations
- resolved Aug 04, 2024, 02:18 AM UTC
Dear Client, Collections for X (formerly Twitter) have resumed, and the data backfill has been fully restored. Regards, Recorded Future Platform Operations