Reckon incident

Reckon Accounts Hosted – Login Issues

Minor Resolved View vendor source →

Reckon experienced a minor incident on June 16, 2026 affecting Reckon Accounts Hosted, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 09:30 PM UTC
Resolved
Jun 16, 2026, 10:40 PM UTC
Duration
1h 10m
Detected by Pingoru
Jun 16, 2026, 09:30 PM UTC

Affected components

Reckon Accounts Hosted

Update timeline

  1. investigating Jun 16, 2026, 09:44 PM UTC

    We are currently investigating an issue affecting some users attempting to log in to Reckon Accounts Hosted. Users may receive an error when trying to authenticate. Users already logged in are not expected to be impacted. Not all users are affected. If you are unable to log in, please try again later. Our team are actively investigating the root cause. We have raised a support case with our infrastructure provider and are reviewing our authentication certificates. We will provide further updates as our investigation progresses.

  2. resolved Jun 16, 2026, 10:40 PM UTC

    The issue has now been resolved. You should be able to log i to Reckon Accounts Hosted.