Rechat incident

Downtime

Critical Resolved View vendor source →

Rechat experienced a critical incident on May 31, 2024 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 09:17 PM UTC
Resolved
May 31, 2024, 09:17 PM UTC
Duration
—
Detected by Pingoru
May 31, 2024, 09:17 PM UTC

Affected components

API

Update timeline

  1. resolved May 31, 2024, 09:17 PM UTC

    Our systems experienced a disruption due to disk storage capacity being exceeded, causing data write failures and service interruptions. This caused slow background job processing and slow delivery of emails for about an hour but cascaded into bringing down the master database for about 5 minutes. All systems are operational now and we are monitoring the situation.