RecDesk incident

Identified - RecDesk Payments Interruption of Community Services

Notice Resolved View vendor source →

RecDesk experienced a notice incident on November 18, 2025 affecting Community, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:43 PM UTC
Resolved
Nov 18, 2025, 02:54 PM UTC
Duration
11m
Detected by Pingoru
Nov 18, 2025, 02:43 PM UTC

Affected components

Community

Update timeline

  1. identified Nov 18, 2025, 02:43 PM UTC

    We are aware of a third party outage that is interrupting the manual entry of RecDesk Payments on the Community (Card Not Present) side of RecDesk. We are actively working and watching for a resolution. We are sorry for any inconvenience this may cause, and understand the urgency of the resolution. We will update this status page as we learn more.

  2. identified Nov 18, 2025, 02:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 18, 2025, 02:54 PM UTC

    Resolved - RecDesk Payments Card Not Present is now fully functional. Thank you for your understanding!