RecDesk incident

Service Disruption Affecting All RecDesk Sites

Minor Resolved View vendor source →

RecDesk experienced a minor incident on June 1, 2026 affecting Community and Director and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 04:32 PM UTC
Resolved
Jun 01, 2026, 04:55 PM UTC
Duration
22m
Detected by Pingoru
Jun 01, 2026, 04:32 PM UTC

Affected components

CommunityDirectorRecDesk Payments

Update timeline

  1. investigating Jun 01, 2026, 04:32 PM UTC

    We are currently investigating an issue impacting all RecDesk sites. During this time, users will see degraded performance on Recdesk Director. Our Engineering Team is actively working to identify the root cause and restore full functionality as quickly as possible. If you haven't already, please subscribe to the RecDesk status page to receive the most prompt and up-to-date information.

  2. investigating Jun 01, 2026, 04:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 01, 2026, 04:55 PM UTC

    The issue affecting Recdesk Director has been fully resolved as of 12:54 pm EST. All systems are operating normally. If you continue to experience issues, please contact our support team at [email protected]. We apologize for the disruption, as we understand the hardship this creates and we appreciate your patience.