Recare incident

Our infrastructure provider is having an outage - all apps are down

Critical Resolved View vendor source →

Recare experienced a critical incident on November 17, 2023 affecting Sender App and Backend - DE and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2023, 09:31 AM UTC
Resolved
Nov 17, 2023, 11:30 AM UTC
Duration
1h 58m
Detected by Pingoru
Nov 17, 2023, 09:31 AM UTC

Affected components

Sender AppBackend - DEReceiver AppMobile App (FR)

Update timeline

  1. identified Nov 17, 2023, 09:31 AM UTC

    https://status.otc-service.com/

  2. monitoring Nov 17, 2023, 10:42 AM UTC

    Services seem operational again although T-Systems's status page still shows issues. We're monitoring

  3. resolved Nov 20, 2023, 09:24 AM UTC

    T-System's status page shows that everything has been resolved