Rebuy incident

Admin Portal Errors

Major Resolved View vendor source →

Rebuy experienced a major incident on November 15, 2023 affecting Admin Portal, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 07:41 PM UTC
Resolved
Nov 15, 2023, 07:52 PM UTC
Duration
11m
Detected by Pingoru
Nov 15, 2023, 07:41 PM UTC

Affected components

Admin Portal

Update timeline

  1. investigating Nov 15, 2023, 07:41 PM UTC

    Our team has observed a surge in errors in the Rebuy administrative portal and are researching the issue.

  2. identified Nov 15, 2023, 07:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 15, 2023, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2023, 07:52 PM UTC

    The issue has been resolved. We will review and update the incident with a post mortem after we have had time to analyze the issue. Thank you for your patience.