Rebuy incident

Rebuy Admin Portal Errors

Minor Resolved View vendor source →

Rebuy experienced a minor incident on December 1, 2023 affecting Admin Portal, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 08:14 PM UTC
Resolved
Dec 01, 2023, 08:20 PM UTC
Duration
5m
Detected by Pingoru
Dec 01, 2023, 08:14 PM UTC

Affected components

Admin Portal

Update timeline

  1. investigating Dec 01, 2023, 08:14 PM UTC

    Our team has observed login issues into the the Rebuy administrative portal and are researching the issue. As of now, there is no impact on the storefront; the problem is solely related to the login process.

  2. identified Dec 01, 2023, 08:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2023, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2023, 08:20 PM UTC

    This incident has been resolved and there should be no further issues with logins.