Rebuy incident

Smart Cart Errors

Minor Resolved View vendor source →

Rebuy experienced a minor incident on January 25, 2024 affecting Smart Cart, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 06:10 PM UTC
Resolved
Jan 25, 2024, 06:21 PM UTC
Duration
10m
Detected by Pingoru
Jan 25, 2024, 06:10 PM UTC

Affected components

Smart Cart

Update timeline

  1. identified Jan 25, 2024, 06:10 PM UTC

    Some customers are seeing issues concerning Smart Cart not loading properly. Rebuy has identified the issue and is working on a fix.

  2. monitoring Jan 25, 2024, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 25, 2024, 06:21 PM UTC

    The incident has been marked as resolved. We'll now work on identifying the root cause and implementing preventive measures to mitigate future risk of reoccurrence. Thank you for your patience.