Rebuy incident

In App Chat Latency

Notice Resolved View vendor source →

Rebuy experienced a notice incident on February 28, 2024, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 10:13 PM UTC
Resolved
Feb 28, 2024, 10:27 PM UTC
Duration
14m
Detected by Pingoru
Feb 28, 2024, 10:13 PM UTC

Update timeline

  1. investigating Feb 28, 2024, 10:13 PM UTC

    Our customer service platform vendor is currently experiencing issues with latency for chat functionality. Rebuy functionality is not impacted but our time to respond to chats may be delayed. Thank you for your patience.

  2. resolved Feb 28, 2024, 10:27 PM UTC

    This incident has been resolved.