Rebuy experienced a minor incident on October 1, 2024, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 01, 2024, 03:23 PM UTC
We've discovered a bug related to a recent update, which is affecting historical chats within the in-app chat feature. Our team is actively working on resolving the issue and restoring access to previous conversations. During this process, you may experience some interruptions. We apologize for any inconvenience caused and will provide updates in the app as soon as possible.
- monitoring Oct 01, 2024, 04:18 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 01, 2024, 04:24 PM UTC
The historical data appears to have been successfully restored. We are currently conducting further tests to confirm everything is functioning as expected.
- resolved Oct 01, 2024, 04:34 PM UTC
This incident has been resolved.