Rebrandly experienced a minor incident on June 19, 2018 affecting Rebrandly Dashboard, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 19, 2018, 02:38 PM UTC
We are aware of problems accessing the Rebrandly dashboard. Working on a solution to that. Links uptime not affected, API service not affected, the problem is about Dashboard and the ability to login.
- identified Jun 19, 2018, 02:48 PM UTC
Problem is related to social logins only (Google, Facebook, Twitter), working on the solution
- identified Jun 19, 2018, 03:15 PM UTC
Our recovery plan includes restoring all social logins for accounts which have been registered before this morning at 08:06 UTC. Users which registered their Rebrandly account today with social login may still experience issues until solutions provided
- identified Jun 19, 2018, 04:20 PM UTC
We are restoring corrupted login data and we expect the process to take no more than 60 minutes
- monitoring Jun 19, 2018, 05:35 PM UTC
Back to normal. Monitoring system status.
- resolved Jun 19, 2018, 05:42 PM UTC
This incident has been resolved.