Rebrandly experienced a minor incident on May 16, 2019 affecting Rebrandly Dashboard, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 16, 2019, 04:30 PM UTC
We are aware of issues with new Rebrandly FREE accounts registered today and the official Dashboard. In particular, no Workspace is available after first login, making the link creation impossible without an explicit Account activation (under Account Settings menu). Issue has been solved for new registrations, we are in the process of restoring the usability for accounts registered in last few hours. Workaround to the issue: activating the account with the wizard in Account Settings - Subscription solves it.
- identified May 16, 2019, 05:16 PM UTC
Back to normal. Issue has been fixed and affected accounts have been activated to enable the Dashboard experience.
- resolved May 16, 2019, 05:17 PM UTC
This incident has been resolved.