Rebrandly incident

Traffic spike

Notice Resolved View vendor source →

Rebrandly experienced a notice incident on March 20, 2020 affecting Branded Links redirect (Domain Names registered via Rebrandly) and Branded Links redirect (Domain Names managed outside Rebrandly) and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2020, 07:34 PM UTC
Resolved
Mar 20, 2020, 08:35 PM UTC
Duration
1h 1m
Detected by Pingoru
Mar 20, 2020, 07:34 PM UTC

Affected components

Branded Links redirect (Domain Names registered via Rebrandly)Branded Links redirect (Domain Names managed outside Rebrandly)Generic short URLs redirect

Update timeline

  1. monitoring Mar 20, 2020, 07:34 PM UTC

    Upon investigation, we identified a spike in click traffic that affected a few domains which caused for some links to not redirect properly. This incident resulted in a partial outage of few minutes. This issue has been handled by the autoscaling system. Anything is operational at the moment. We are continuing to monitor the situation.

  2. monitoring Mar 20, 2020, 08:29 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 20, 2020, 08:35 PM UTC

    The system is now back to normal.