Rebrandly experienced a major incident on September 13, 2021 affecting Rebrandly Dashboard and Rebrandly API (Classic Workspaces) and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Rebrandly DashboardRebrandly API (Classic Workspaces)Rebrandly API (Extended Workspaces)
Update timeline
- investigating Sep 13, 2021, 12:48 PM UTC
We are currently investigating an issue affecting the ability to login and create new links with Rebrandly. Links redirection for existing links is not affected.
- monitoring Sep 13, 2021, 01:03 PM UTC
Actions have been taken to fully re-instate the ability to login and create links in Rebrandly databases. Monitoring the infrastructure to make sure connection issues have been fully addressed.
- resolved Sep 13, 2021, 01:11 PM UTC
This incident has been resolved.