Rebrandly experienced a major incident on November 17, 2021 affecting Rebrandly Dashboard and Rebrandly Apps, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Rebrandly DashboardRebrandly Apps
Update timeline
- investigating Nov 17, 2021, 09:47 PM UTC
We are currently investigating login issues. API integrations and Link Redirection and Tracking is not affected.
- identified Nov 17, 2021, 09:51 PM UTC
We have replicated the issue and provided a patch for our CDN configuration to provide a first viable workaround
- resolved Nov 17, 2021, 09:58 PM UTC
This incident has been resolved. Our authentication servers were made temporarily unreachable due to an ongoing migration to a managed AWS CloudFront option to automatically serve security-related HTTP response headers along with traffic. Completing the setup took longer than expected, causing unexpected downtime period.