Rebrandly incident

Product API issue affecting link creation

Major Resolved View vendor source →

Rebrandly experienced a major incident on January 26, 2022 affecting Rebrandly Dashboard and Rebrandly API (Classic Workspaces) and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2022, 02:46 PM UTC
Resolved
Jan 26, 2022, 02:57 PM UTC
Duration
10m
Detected by Pingoru
Jan 26, 2022, 02:46 PM UTC

Affected components

Rebrandly DashboardRebrandly API (Classic Workspaces)Rebrandly Apps

Update timeline

  1. investigating Jan 26, 2022, 02:46 PM UTC

    We are aware of issues at creating new Link and Workspace resources via the Rebrandly API, also affecting usability of Rebrandly Dashboard and Apps. Redirection and tracking services are not affected

  2. monitoring Jan 26, 2022, 02:49 PM UTC

    A fix has been implemented and we are monitoring the system. Ability to create new links has been restored.

  3. resolved Jan 26, 2022, 02:57 PM UTC

    This incident has been resolved.