Rebrandly incident

Links created in the last 3 hours experienced delay in tracking

Minor Resolved View vendor source →

Rebrandly experienced a minor incident on October 27, 2022 affecting Rebrandly clicks tracking, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 04:21 PM UTC
Resolved
Oct 27, 2022, 06:26 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 27, 2022, 04:21 PM UTC

Affected components

Rebrandly clicks tracking

Update timeline

  1. investigating Oct 27, 2022, 04:21 PM UTC

    Some links created in the last 3 hours experienced problems with their clicks counter.

  2. identified Oct 27, 2022, 04:22 PM UTC

    The problem has been addressed and we are actively working to recover and restore data when possible.

  3. monitoring Oct 27, 2022, 04:24 PM UTC

    The problem has been fixed and we are currently monitoring it. The tracking queue is getting cleared out.

  4. resolved Oct 27, 2022, 06:26 PM UTC

    The tracking queue has been cleared out. The tracking system is fully operational and the clicks data is up to date.