Rebrandly incident

Data Processing Delays - Rebrandly clicks tracking affected

Minor Resolved View vendor source →

Rebrandly experienced a minor incident on January 23, 2023 affecting Rebrandly clicks tracking, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2023, 08:35 AM UTC
Resolved
Jan 24, 2023, 08:05 PM UTC
Duration
1d 11h
Detected by Pingoru
Jan 23, 2023, 08:35 AM UTC

Affected components

Rebrandly clicks tracking

Update timeline

  1. investigating Jan 23, 2023, 08:35 AM UTC

    Our data processing infrastructure is running behind, causing delays in the reporting tools. No data has been lost, and the system should be caught up shortly.

  2. monitoring Jan 24, 2023, 08:59 AM UTC

    We are continuing to monitor for any further issues and processing past queues. Current clicks are tracked with no delay.

  3. resolved Jan 24, 2023, 08:05 PM UTC

    This incident has been resolved. Queues cleared, clicks tracking up and running with no delay.