Rebrandly incident

Delay while generating SSL certificates for newly added domains

Minor Resolved View vendor source →

Rebrandly experienced a minor incident on November 10, 2023, lasting 5h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 01:02 PM UTC
Resolved
Nov 10, 2023, 06:34 PM UTC
Duration
5h 32m
Detected by Pingoru
Nov 10, 2023, 01:02 PM UTC

Update timeline

  1. investigating Nov 10, 2023, 01:02 PM UTC

    The system is facing issues while generating SSL certificates for newly added domains. Engineers are investigating it.

  2. identified Nov 10, 2023, 06:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2023, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 10, 2023, 06:34 PM UTC

    This incident has been resolved.