Rebrandly experienced a major incident on August 20, 2024 affecting Branded Links redirect (Domain Names registered via Rebrandly) and Branded Links redirect (Domain Names managed outside Rebrandly) and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2024, 12:59 PM UTC
We are currently experiencing intermittent disruptions with our link management system. While some users may be able to access redirection and tracking functionalities, others may encounter issues. Our team is actively working to identify and resolve the underlying causes. We apologize for any inconvenience this may cause. We will continue to monitor the situation and provide updates as the issue is addressed.
- identified Aug 20, 2024, 01:03 PM UTC
We have identified the issue affecting our link management system and are currently working to resolve it
- monitoring Aug 20, 2024, 01:06 PM UTC
We have successfully resolved the issues affecting our link management system. Redirection and tracking functionalities should now be fully restored. Our team will continue to monitor the system closely to ensure ongoing stability.
- resolved Aug 20, 2024, 01:46 PM UTC
After monitoring, we have determined that the issues affecting our link management system have been fully resolved. Redirection and tracking functionalities are now operating as expected.