Intermittent Connectivity Issue
Affected: ReadingEggsReading EggspressMathseedsReadingEggs JuniorAdmin
ReadingEggs Outage History
ReadingEggs is up right nowReadingEggs had 7 outages in the last 2 years totaling 13h 24m of downtime — averaging 0.3 incidents per month.
There were 7 ReadingEggs outages since October 10, 2024 totaling 13h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
Student apps unavailable
Affected: ReadingEggsReading EggspressMathseedsReadingEggs Junior
Timeline · 3 updates
- investigating Mar 01, 2026, 07:29 AM UTC
We are investigating a database issue causing our student apps to be unavailable.
- monitoring Mar 01, 2026, 07:33 AM UTC
An update has been made and service appears to be returning to normal. We are monitoring to ensure all services are working as expected
- resolved Mar 01, 2026, 07:48 AM UTC
This incident is now resolved
Outages across our platform
Affected: ReadingEggsReading EggspressMathseedsReadingEggs JuniorWordflyersAdminCloudflare NetworkCloudflare CDN/Cache
Timeline · 5 updates
- investigating Dec 05, 2025, 08:52 AM UTC
We are investigating reports of widespread outage across our platforms.
- identified Dec 05, 2025, 09:04 AM UTC
Our CDN provider is experiencing a widespread outage affecting access to our sites. We are monitoring status and investigating options to reroute traffic.
- monitoring Dec 05, 2025, 09:15 AM UTC
service appears to have been restored. However we are monitoring for issues and waiting for confirmation of full recovery
- monitoring Dec 05, 2025, 09:23 AM UTC
We are continuing to monitor, but all services appear to be operational.
- resolved Dec 05, 2025, 09:47 AM UTC
Our sites appear to be fully recovered and operational.
Network issues with service provider
Affected: ReadingEggsReading EggspressMathseedsReadingEggs JuniorWordflyersAdminCloudflare Network
Timeline · 4 updates
- identified Nov 18, 2025, 12:32 PM UTC
Our CDN service provider is currently experiencing issues that is affecting access to our sites. We will be monitoring the status for remediation and post updates as we hear them.
- identified Nov 18, 2025, 01:49 PM UTC
We are continuing to see issues accessing our applications. This is related to the outage that our CDN provider is experiencing. At this time we cannot provide an estimate on when service will be restored.
- monitoring Nov 18, 2025, 02:45 PM UTC
Our applications are beginning to show signs of recovery with Cloudflare reporting service restoration We are continuing to monitor.
- resolved Nov 18, 2025, 08:57 PM UTC
This incident has been resolved.
Application Issues related to CDN
Affected: ReadingEggsReading EggspressMathseedsReadingEggs JuniorWordflyersAdmin
Timeline · 6 updates
- identified Jun 12, 2025, 06:55 PM UTC
Our applications are currently experiencing issues which is related to an outage with one of our cloud providers. Access to all products will be impacted. We are investigating if we are able to work around this issue.
- identified Jun 12, 2025, 07:34 PM UTC
We are continuing to work with our cloud provider to resolve this issue. We will provide updates here as we have them.
- identified Jun 12, 2025, 08:04 PM UTC
Unfortunately we are still continuing to experience issues with our student applications while our cloud provider works to resolve the issue. While application dashboards are accessible, lessons and activities will not be available.
- monitoring Jun 12, 2025, 08:14 PM UTC
Student applications are beginning to recover and lessons are loading. We will continue to monitor to ensure full system recovery.
- monitoring Jun 12, 2025, 08:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 12, 2025, 08:42 PM UTC
Student lessons and activities are now fully recovered across our applications.
Investigating issues accessing reporting information
Affected: ReadingEggsReading EggspressMathseedsReadingEggs JuniorWordflyersAdmin
Timeline · 2 updates
- investigating Jun 10, 2025, 02:07 PM UTC
We are currently investigating issues accessing various reporting elements of our products, across student, parent and teacher interfaces.
- resolved Jun 10, 2025, 02:33 PM UTC
The cause has been identified and a fix implemented.
Issues logging in to all products
Affected: ReadingEggsReading EggspressMathseedsReadingEggs Junior
Timeline · 4 updates
- investigating Oct 10, 2024, 04:36 AM UTC
We are currently investigating the login issues being experienced by our customers
- identified Oct 10, 2024, 04:43 AM UTC
The issue has been identified and a fix is being implemented
- monitoring Oct 10, 2024, 04:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 10, 2024, 05:25 AM UTC
This incident has been resolved.