ReadingEggs incident

Student apps unavailable

Critical Resolved View vendor source →
Started
Mar 01, 2026, 07:05 AM UTC
Resolved
Mar 01, 2026, 07:48 AM UTC
Duration
42m
Detected by Pingoru
Mar 01, 2026, 07:05 AM UTC

Affected components

ReadingEggsReading EggspressMathseedsReadingEggs Junior

Update timeline

  1. investigating Mar 01, 2026, 07:29 AM UTC

    We are investigating a database issue causing our student apps to be unavailable.

  2. monitoring Mar 01, 2026, 07:33 AM UTC

    An update has been made and service appears to be returning to normal. We are monitoring to ensure all services are working as expected

  3. resolved Mar 01, 2026, 07:48 AM UTC

    This incident is now resolved

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