ReadingEggs incident

Investigating issues accessing reporting information

Minor Resolved View vendor source →

ReadingEggs experienced a minor incident on June 10, 2025 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 02:07 PM UTC
Resolved
Jun 10, 2025, 02:24 PM UTC
Duration
16m
Detected by Pingoru
Jun 10, 2025, 02:07 PM UTC

Affected components

ReadingEggsReading EggspressMathseedsReadingEggs JuniorWordflyersAdmin

Update timeline

  1. investigating Jun 10, 2025, 02:07 PM UTC

    We are currently investigating issues accessing various reporting elements of our products, across student, parent and teacher interfaces.

  2. resolved Jun 10, 2025, 02:33 PM UTC

    The cause has been identified and a fix implemented.