ReadingEggs incident

Increased Latencies for Content Load in South Africa

Minor Resolved View vendor source →

ReadingEggs experienced a minor incident on May 23, 2019 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 18h 58m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2019, 09:10 AM UTC
Resolved
May 24, 2019, 04:08 AM UTC
Duration
18h 58m
Detected by Pingoru
May 23, 2019, 09:10 AM UTC

Affected components

ReadingEggsReading EggspressMathseeds

Update timeline

  1. investigating May 23, 2019, 09:10 AM UTC

    We have received reports of increased latencies for content load or pages failing to load content in South Africa. We're actively investigating this at the moment.

  2. resolved May 24, 2019, 04:08 AM UTC

    We have rolled back some of the CDN changes that were having an impact on page load times. Everything is back to being fully operational and we'll continue to monitor the sites.