ReadingEggs incident

Investigating performance issues and timeouts

Minor Resolved View vendor source →

ReadingEggs experienced a minor incident on March 25, 2021 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2021, 12:46 AM UTC
Resolved
Mar 25, 2021, 04:08 AM UTC
Duration
3h 21m
Detected by Pingoru
Mar 25, 2021, 12:46 AM UTC

Affected components

ReadingEggsReading EggspressMathseedsWordflyers

Update timeline

  1. investigating Mar 25, 2021, 12:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 25, 2021, 12:53 AM UTC

    A fix has been implemented and we are monitoring the situation. Affected services are now operational.

  3. resolved Mar 25, 2021, 04:08 AM UTC

    This incident has been resolved.