ReadingEggs incident

CDN Outage causing application unavailability

Critical Resolved View vendor source →

ReadingEggs experienced a critical incident on June 21, 2022 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:55 AM UTC
Resolved
Jun 21, 2022, 11:27 AM UTC
Duration
4h 31m
Detected by Pingoru
Jun 21, 2022, 06:55 AM UTC

Affected components

ReadingEggsReading EggspressMathseedsReadingEggs JuniorWordflyersAdmin

Update timeline

  1. identified Jun 21, 2022, 06:55 AM UTC

    Our CDN provider is experiencing widespread issues resulting in our applications being inaccessible. We are working with our CDN provider to understand the issue.

  2. monitoring Jun 21, 2022, 07:20 AM UTC

    Our CDN provider has implemented a fix. We are monitoring to ensure full service has been restored.

  3. resolved Jun 21, 2022, 11:27 AM UTC

    The site has been stable since the fix was implemented and this issue is now resolved