ReadingEggs experienced a notice incident on October 6, 2019 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
ReadingEggsReading EggspressMathseedsReadingEggs JuniorWordflyersAdmin
Update timeline
- investigating Oct 06, 2019, 11:31 PM UTC
Investigating SSO database causing issues with logins
- identified Oct 06, 2019, 11:48 PM UTC
We have identified the cause and are implementing a fix
- resolved Oct 07, 2019, 12:29 AM UTC
Data archival resulted in unanticipated downtime due to subsequent internal database errors. These have been resolved now and all applications are fully operational.