ReadingEggs incident

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Major Resolved View vendor source →

ReadingEggs experienced a major incident on October 16, 2021 affecting ReadingEggs and Reading Eggspress and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2021, 11:44 PM UTC
Resolved
Oct 17, 2021, 12:20 AM UTC
Duration
36m
Detected by Pingoru
Oct 16, 2021, 11:44 PM UTC

Affected components

ReadingEggsReading EggspressMathseeds

Update timeline

  1. investigating Oct 16, 2021, 11:44 PM UTC

    We are currently investigating the issue

  2. investigating Oct 16, 2021, 11:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 16, 2021, 11:49 PM UTC

    The issue has been identified and a fix being implemented

  4. monitoring Oct 17, 2021, 12:00 AM UTC

    A fix has been implemented and we are monitoring the results

  5. resolved Oct 19, 2021, 02:21 AM UTC

    This incident has been resolved.